Privacy notice

What this is

This is an internal customer and project tracking tool for one engineering company, used only by its staff. It is not a public service and there is no self-registration: accounts are created by an administrator.

What it stores

• Staff accounts: username, display name, role, language preference, and a hashed password.
• Inbound enquiries as received, and the company, contact and summary derived from them.
• Client records: company name, country, website, and contact name, email, phone and role.
• Projects: titles, summaries, stages, timeline entries, comments, and files uploaded by members.

Who can see it

Only signed-in staff. Members see only the projects they belong to; administrators see everything. Files never get a public link and are served only through an authenticated route.

Third parties

• OpenAI: pasted enquiry text is sent to OpenAI's API to be turned into a structured card.
• Google Drive: database backups are uploaded to the company's own Google Drive account.
• Hostinger: server hosting.

Data is not sold and is not used for advertising.

Retention

Enquiries marked as not a lead stay in a dumpster for 90 days and can then be deleted permanently. Backups keep 30 daily and 12 monthly copies. Projects are kept after archiving so the history remains available.

Contact

To ask what is held about you, or to have it corrected or removed, contact your usual business contact at the company.